Hope you are doing well. This a quick note to inform our customers that on hackers actively breeched one of our customer’s databases. Our server management company has assured our lead programmer that this was limited in scope, no longer happening, and that they are monitoring things. Needless to say, I no longer trust them as much as I once did. I have an internet security professional carefully evaluating our server. Based on vulnerabilities he has already noticed, there are a number of changes we will be making to our set up. Please be patient with us in the weeks to come as we may need to make some tweaks to each of your systems. Those of you who have old inactive systems archived on our server, we will be removing them promptly. Our goal is to close any current vulnerabilities rapidly, forensically trace the hackers if possible and turn in their signature to the authorities, improve our set up in general so it has fewer vulnerabilities, and ultimately give our server a government-level security set up.
I may eventually talk with each of you about upgrading your databases over time to languages that are more secure, and perhaps eventually moving them towards cloud computing, but those would be long-term considerations. In the short term, I would advise each of you to encourage your clients, if they have not already, to have some identity protection service (like “Lifelock” or “LegalShield"). I am certainly not a spokesperson for either of them, but after the Equifax event (and in today’s day and age if it is not them it is Home Depot… Target… etc.) I became a member myself. Given the dangerous digital world, and each of our growing digital footprints, it is a good idea to have some added protection. The bad-guys have gotten so clever that even when the good-guys do the best they can there are still present dangers.
Sorry for any inconvenience this has caused you. Please be praying for me to return to joy from all of my anxiety I have stored up in dealing with this the last couple of weeks. You guys, and your clients, are all in our prayers. We are so grateful to have the privilege of digitally serving you!
|Designed by ©ScatterUs Ministries 2011 | 836 W Aldine, Chicago, IL 60657 | Customer Assistance: (847) 348-1408|